Returns/Cancellations

RETURNS:
All gifts may be returned within one month of the shipping date, provided the items are in "like-new" condition. The recipient will receive a credit with The Enchanted Bookery for the gift price (excluding shipping costs), less $10 for personalized items. If a recipient is happy with the gift but already has one or more of the book selections, they can send those books back for an exchange. Please note all shipping charges will be the recipient's responsibility.


CANCELLATIONS:
Please call our toll-free number (888-269-5947) to speak to a customer service representative to determine if your order can be cancelled. Once an order has been shipped, it can not be cancelled. If personalization has been done but the order has not been shipped, a refund less $10 for personalization will be applied.