Privacy Policy
All information received is used solely to process your order. We do not release any information to third party sources for any reason.

The Enchanted Bookery occasionally sends promotions and specials via e-mail. If you would like to be removed from our e-mail list, e-mail us and type unsubscribe in the subject. We will promptly take care of your request..

Customer Guarantee
Your satisfaction is guaranteed. If you or the person receiving your gift are unhappy for any reason, we will do everything we can to remedy the situation. If the recipient has already read a particular book, we would be happy to exchange the book. If your gift arrives damaged due to shipping mishandling, we will replace it at no cost to you. Please contact us via email or by phone at (888) 269-5947 with any concerns or to arrange an exchange. Full refunds, however, are not possible due to the personalized materials included in every gift. Please contact us for further details.

Substitutions
We are continually adding to, and updating our inventory in order to provide you with the best gift assortments possible. We reserve the right to substitute an out of stock or unavailable item with a similar item of equal or greater value. We will notify you via email as to exactly what items are included in your gift.

Shipping and Handling
Orders are typically shipped via UPS Ground with no signature required, within 1 - 2 business days after we receive them. The amount of time in transit is determined by where your gift is going. Gifts shipped to the NY Metropolitan area require 1 business day in transit. Gifts shipped to the West Coast may take 5-7 business days in transit. Please see the UPS transit map for more details.

If you need it there sooner, please call us at (888) 269-5947 and we can discuss the options available.

	If the gift total is:		Shipping and Handling charges are:
	Up to $160		$15.95
	$161+		10% of gift total

We can send your basket anywhere. Our gift baskets have been shipped to Puerto Rico, Canada, Holland, Switzerland, the United Kingdom, or to Military or APO Box and the list keeps growing! Shipping prices and transit times are determined by the destination of your gift. Contact us for details.

Sales Tax
Sales tax of 6% will be added to gifts shipped to Connecticut.

Payment Options
We accept Visa or Mastercard for all on-line or phone orders. If you would like to pay by cashier's check or money order, please mail payment to:
The Enchanted Bookery, LLC, 62 Holmes Road, Ridgefield, CT 06877.
Your order will not be processed until payment is received.

Methods of Ordering
For your convenience, you may place orders via:
     Online: www.enchantedbookery.com
     Phone: (888) 269-5947